The San Diego East County Chamber of Commerce, in partnership with the Grossmont-Cuyamaca Community College District (GCCCD), has launched a “Business Solutions Academy,” featuring a series of professional development educational classes planned for 2012 and designed to assist business owners in the East County. Two classes are scheduled for January, both of them from 1:30 to 4:30 p.m. at the Chamber offices, 201 S. Magnolia Ave. in El Cajon. “New Year, New Attitudes,” a class on how to improve attitudes in the workforce and how attitudes can affect customer service, company image, productivity and employee retention, will be held on Wednesday, Jan. 18. “Customer Care Essentials,” a class on exceeding customer expectations, dealing with challenging customers and managing customer feedback, will be held on Wednesday, Jan. 25. Cost to attend each class is $45 per person for Chamber members, $60 per person for non-Chamber members. For registration information, contact the Chamber of Commerce at www.eastcountychamber.org or (619) 440-6161, or GCCCD Workplace Learning Resource Center at Cuyamaca College at (619) 660-4508.
